SALON & SPA POLICY
 
 


GUEST
CANCELLATION
We request the courtesy of a 24-hour cancellation notice for all servies in the salon and spa.  Cancellations of less than 24-hours or no-shows will be charge at 100%.
ARRIVAL TIME
So as not to sacrifice any minutes of the spa or salon experience, we suggest that clients arrive early.  Unfortunately, clients arriving after their scheduled appointment time will not receive an extension of services and will be responsible for the full service fees.  All treatments must end at the scheduled time, as to prevent the delay of the next client's services.
CONCERNS DURING PREGNANCY
Please inform the spa when scheduling the appointment if you are pregnant.  Certain oils, extracts and massage cannot be used or performed on pregnant women.
CELL PHONES & PAGERS Out of consideration for others, please mute your cell phones and pagers while you are in the salon and spa.  Please try and refrain from using them while you are in the salon and spa, as it takes time away from your service.
SPA TREATMENT ATTIRE
If desired, undergarments or a swimsuit may be worn during treatments.  We also provide disposable undergarments for those that prefer to wear them.  You will be discreetly draped to provide you with privacy at all times.
GIFT CERTIFICATES Gift certificates may not be exchanged for cash or a different service and they may not be transferred to another individual.  Redemption by the expiration date is recommended, or additional fees may apply.